He refused my Mastercard for a Reason

Here's something that shocked me while I was taking a cab just the other day.
I was on my way to my office at the HDB Hub, and I flagged a taxi by the road.
I didn't have enough cash with me, and I was too lazy to go withdraw some more money from the nearby ATM machine, so I asked the driver if he could charge the fare to my MasterCard.
The driver hesitated. "Er... actually, you can. But do you really have to pay by MasterCard? Can you pay by cash instead?"
I thought his hesitance was because he didn't want to have the hassle of operating the credit card reader; I understand that it can be a pain sometimes to operate it. When the signal's poor, the transaction sometimes can't get through, or the printer might experience a paper jam, and nobody really knows what to do about that when we're waiting for the reciept. I've met with boo-boos like that before in the past, yet I wanted to be sure, so I asked him.
"Not really," he said a little sheepishly, "I actually don't have enough cash with me to pay for my cab rental, and I am already a few days late. I can still charge to your credit card, but if possible, I'd like to be paid in cash."
I agreed and he drove me to the nearby ATM machine, where I withdrew some money for my fare.
But, whoa! What a revelation! Does this mean that this guy is running his job on a deficit?
While I was in my late teens, I used to run low on cash and would squeeze myself really dry trying to pay for my mobile phone bills. Sometimes I don't pay in time, and my line gets terminated until I raise enough money to pay up. So I know how he'd feel. But that was in the past, and I was young without any financial obligations.
Yet here is a middle aged man, well into his 40s, and as I later found out, has 2 kids and a wife to feed, and he doesn't have enough money to pay for his cab rental. If his entire family relies on him for money, what would happen to them if every bit of his profit goes into paying the rent, and none of it goes to his livelihood? It chills me to imagine what life would be like for his family.
I've heard stories before about how the taxi rentals have gone up, and taxi drivers sometimes do not make enough to pay the rental on time. However, I didn't think that they could be as tight with cash at this.
In the past, taxi driving was a viable income alternative for people who wanted to be self-employed. They worked at their own time, and as I understand, can still make as much as S$2000 - S$4000 on a good month. It was also a good backup plan for people who lost their jobs and needed to replace their income in a hurry. So lots of people from different working classes got a taxi license, for those "rainy days". I even knew of ex-directors of companies who are driving taxis today.
Today, in Singapore, there has been a sharp increase in the number of taxis on the road, and over the last few years, more taxi companies have joined in the fray. I take the taxi alot, and its sometimes suprising for me to find taxi drivers who used to have nice cushy jobs in an executive position, now driving people around for a living because the most recent economic crisis came along and took their jobs away.
However, veteran taxi drivers who's been in the trade for more than 10, 20 years have said that driving no longer earned them as much as it used to. I imagine it was because there were so many retrenchees in the last economic crisis, and everyone has decided to become a cab driver to replace their income quickly, that the market share has been split so widely that no one really makes a good living from it anymore.
Here's what taxi driving is possibly like right now: working for really long hours, for really low income.
As it is, the times are a-changing, and what was a good idea in the past may not necessarily be a good idea today. People can stick to the old ways and see what comes. But in this way, they surrender their power to shape their own lives to circumstances, and that can be very frustrating when things don't turn out the way you want it to. Otherwise, they can learn to make new decisions based on new situations happening today. People sometimes call this "adapting to change" :)
And so, I gave the taxi driver my card. "If you want to make an extra $2000-$3000 a month, do give me a call." I told him. I wanted to be of service, to help him out of his situation, so I gave him the offer. But he has to make the decision himself: the rest is up to him.









4 Comments:
I've been contemplating on-and-off about the concept of money after reading about community-based "currencies" like LETS. I'm no expert, but I do get the point that if money is limited yet extra interests are charged on loans/rentals, money shortage results. And eventually money will migrate to the one who charges the most interest. You can see this in a Monopoly game.
A spiritual master has talked about other civilisations in the universe, or in the past, that were more enlightened than ours, where everyone's needs were catered for so no-one needed to work, but working was considered an honour. While the universe thing may sound surreal, but I do believe it is possible to have such a system, and do hope that one day this world will get to that stage.
For now, I suppose we can only try our best to cope. It helps when money goes to good people, so they can do good things. Kelly, I'm glad that you've gone so far and done so much. That taxi driver was lucky to have the affinity to meet someone like you. Whether he'll call or not, you've already touched his heart.
Hey Bee,
Thank you for sharing! Its a pleasure to hear from you :)
I agree with you totally: whoever charges the most interest will have the most money coming to them. I suppose thats what its like in a money-making-money world.
I'm also a big believer that money also goes to those who add value to society: like teachers, entertainers, and as noted economist Paul Zane Pilzer once mentioned, "intellectual distributors" :)
About what the spiritual master said, yes, I've heard it too. There's really more than enough money to go around; 80% of the world's economy goes to 20% of the people in the world. But I hear from experts that we're starting to see the beginning of a homogenisation: in the next 10 years, there will be 10 million millionaires being made in the United States alone. You were hoping for a world where everyone's needs are being catered for? :) You'll be happy to know this could be a first step.
The Taxi driver didn't call me in the end, and I understand. They'll have to be ready for change before someone else can begin to assist them.
Cheers!
Hi Kelly,
I still remember what Eng Hai said last time: "People don't care how much you know until they know how much you care." It's really true.
Anyway, on with my taxi story...I tried paying my taxi fare once with a cashcard and the taxi driver wasn't even sure if I could make payment by cashcard. He then told me that I couldn't make payment by cashcard. Then I pointed to him the cashcard logo on the cab window beside the visa, mastercard and diner's logos.
Apparently, payment could be made by cashcard. I did it once before. It's just that not many people pay by cashcard. He tried swiping the card like a credit card and it didn't work. Actually, there's another slot for the cashcard. I pointed to him that slot and he tried it. It worked!
I don't blame the taxi driver though. It's not easy when you move from one system to another. Taxi fare meters and computerized passenger service bookings & information are much more complicated than they were in the past. I am pretty sure a lot of retraining takes place for older cabbies who have been used to the radio service.
I guess the hurdle for most people is really getting out of their comfort zone and it ain't easy when you've been driving a comfort cab for a long time!
-Justin
Thanks Justin,
What a ride that is, eh? :) I can understand your experience with the cab driver.
You're right. There's that word: "Comfort Zone". I agree with you that it takes alot of momentum to take that first step out of the comfort zone.
Thats what makes the difference between the great from the average: most people who become successful take concious effort to take that first step :)
Thanks for the post!
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